Our Process

This is how we do it!
The method behind our greatness


We will work with you to understand what your business needs and the requirements of the role. Our team will help form the skills, experience, and knowledge required for the role in a position description.

Once completed, we will interview and recruit candidates directly. You make the decision on the candidate you wish to hire, we do all the work to get to that point.

Train and set up a process

We will work with you in defining what their duties and responsibilities are in your team. From the first day, we will work alongside the employee to provide guidance and training; building the processes to guide their transformation into a key member of your organisation.

Together, we will define their duties and responsibilities. Our team, the wider SUMO cohort, will be there in the background to provide technical guidance to your staff member as they need it.

Continuous support & training

Your new hire will be backed by a team of subject matter experts, both in Australia and in Manila, guiding your employee’s performance. Our lines remain directly open if they need any support.

Backed by a passionate team, your staff member will have access to a high performing team that thrives on constant collaboration, improvement and internal training; growing your staff member in capability, adding more value as your organisation grows.

What makes us effective


We only hire the top 5%. SUMO was created off the back of a successful accounting practice in Australia that provides capable accounting, bookkeeping, and administration staff to their clients. After building an exceptional team of leaders and technical staff in their field, we are not limited by budget, geography, or support for direct hiring. We directly solve our clients’ most common hiring problems, with a supported employment and team structure from our Manila office.

Our team is not just an offshoring company that refers candidates. We will train, support, and provide an environment of collaboration and growth. We are also a direct account manager, who works with your leadership group to model best workflow as well as drive learning and development opportunities for your staff that will directly benefit you. 

We are not a BPO, we are a team that are invested in growing highly skilled, capable and skilled professionals in the Philippines. Our team will ensure that your hire becomes an integral member of your team, saving you time and money.