SUMO Holdings Pty Ltd and its subsidiaries (collectively, "SUMO") are committed to operating ethically and with integrity across all business activities, relationships, and supply chains. We have zero tolerance for modern slavery, forced labour, human trafficking, servitude, deceptive recruitment practices, and any form of worker exploitation within our operations and supply chains.
Although SUMO is not currently required to report under the Modern Slavery Act 2018 (Cth), we have prepared this statement voluntarily in response to client, procurement, and stakeholder expectations, and to demonstrate our commitment to responsible business practices.
SUMO provides offshore staffing and managed services to Australian businesses. Our model enables clients to build and operate offshore teams, primarily in the Philippines, across professional and administrative functions.
SUMO operates under an employment-based model (commonly delivered through an Employer of Record (EOR) or managed services arrangement), where workers are directly employed by SUMO Services Corporation, our Philippines-based employing entity, under a structured and compliant local employment framework. This enables SUMO to maintain oversight of employment conditions, worker welfare, and regulatory compliance.
Our core services include:
As a provider of labour-related services, we recognise that our sector carries elevated modern slavery risks if not properly managed.
We recognise that modern slavery risks are more likely to arise in our labour-related arrangements and third-party service relationships, rather than in our direct Australian corporate activities.
Key risk areas include:
Employment Conditions and Wage Practices
Risk of unlawful or unexplained deductions from wages, or inadequate wage benchmarking resulting in underpayment relative to local market standards.
Worker Autonomy and Freedom
Risk of coercive employment practices, barriers to resignation, or any undue restriction on worker freedom.
Third-Party Recruiters and Intermediaries
Risk arising from the use of third-party recruiters or intermediaries without appropriate due diligence and oversight.
Worker Grievance and Reporting Mechanisms
Risk of inadequate or inaccessible channels for workers to raise concerns or report misconduct.
Additional risk areas:
SUMO addresses these risk areas through structured controls embedded within our operating model:
Additional control measures:
SUMO is committed to maintaining a workplace where workers are treated with dignity and respect and can raise concerns in a safe and confidential environment.
Workers and relevant stakeholders may raise concerns through HR or management channels.
SUMO will:
Where concerns involve third parties, SUMO will review the relationship and take appropriate action, including discontinuation where necessary.
SUMO works with clients, partners, and service providers who share our commitment to ethical business practices.
Our approach includes:
Due diligence is an ongoing process that continues to evolve as our business grows.
Responsibility for oversight of modern slavery risk management sits with SUMO executive leadership, including accountability for monitoring, review, and continuous improvement of the controls and practices outlined in this statement.
SUMO reviews and updates this statement annually as part of its ongoing commitment to managing modern slavery risks.